About SAYA Intellical
SAYA INTELLICALL ensembles ‘Intelligent Calling’. High quality call center solutions are becoming a necessity to the corporate world globally; every company is now more focused on providing an efficient customer relationship service with a 24 X 7 support. Responding to this need is SAYA INTELLICALL, a contact services provider having all the expertise, know-how and technology of this domain.

SAYA INTELLICALL for your business needs
Saya Intellicall can help you maximize your potential. With our quality contact center services you can reduce your operating costs substantially. Looking for quality contact center services that don't make a hole in your pockets? Look no further. Contact us.

We invite business concerns looking for quality-focused call centers to partner with us. Do get in touch with us to find out how Saya Intellicall can help you leverage your marketing efforts.

SAYA INTELLICALL ensembles Intelligent Calling. Company’s founder Mr. Abdullah Saya in 2007 based on the realization of the need of efficiency in businesses in a rapidly globalizing economy.

Our Vision To be the first and the most compelling choice for companies seeking a contact center solutions worldwide. We aim at becoming one of the best contact center services provider that offers customized services to the Indian and international markets.

SAYA INTELLICALL is a growing ITeS company striving for the clear objective of enriching clients’ business potential by means of its state-of-the-art and customized services.

Our Mission To be a progressive and respected organization that strives for excellence in everything it does.
To be recognized as an innovative group that strives for excellence and delivers results. 
We strive to provide enhanced services to increase customer delight by offering. 
  • More choices
  • More value
  • Instant information
  • High quality service
  • Trained and qualified agents (Associates)
  • Robust infrastructure
 

This belief permeates throughout our six core organization values - Spirit, Pride, Determination, Commitment, Passion and Integrity. These values inspire the way we serve our clients, who rely on SAYA INTELLICALL as a true partner in their business success. We provide our clients with the absolute best service to meet their goals keeping in mind their present and future requirements.

Our Values This belief permeates through our six core organizational values - Spirit, Pride, Determination, Commitment, Passion and Integrity. These values inspire the way we serve our clients, who rely on SAYA INTELLICALL as a partner in their business success. We provide our clients with the best of services to meet their goals keeping in mind their present and future requirements.

Our Services
  • B2B
  • B2C
  • Telemarketing
  • Lead Generation
  • Customer Interaction
  • Appointment Setting
  • New Product / Service to existing customer
  • Verification
  • Surveys
  • Market Research
  • Collection Calls
Human Resources @ SAYA INTELLICALL: Presently we are a 16-seat strong call center with adequate redundancy and multiple campaigns handling capability. Besides a highly skilled team of 20+ agents, we have some of the excellent Trainers, Quality Evaluators and a very dynamic and visionary management.

Scalability is one of our key strengths and we can expand to meet any promising requirement within a very short span of time.

Technological advantages @ SAYA INTELLICALL: Our superior technology and tools allow us and our clients to stay ahead in the competition.

Call Center uses a wide variety of technologies to allow them to manage a large volume of work. These technologies ensure that agent productivity is kept optimum.

Our advanced Call Center features include:
  • Automatic Authentication
  • Automated attendant
  • Black listing
  • Call detailed records
  • Call forward on busy
  • Call forward on no answer
  • Call monitoring
  • Call recording
  • Call retrieval
  • Call routing
  • Call transfer
  • Conference bridging
  • Database store
  • Database integration
  • Interactive voice response (IVR)
  • Local and Remote call agents
  • Music on hold
  • Music on transfer
  • Predictive dialers
  • Privacy
  • VoIP gateway
  • Voicemail
    SAYA INTELLICALL uses Registered High-end Soft Dialers.
Software @ SAYA INTELLICALL:
  • Licensed copies of all essential call center software on each desktop terminal.
  • Predictive soft dialers with Call Detailed Record (CDR) technology.

Hardware @ SAYA INTELLICALL:

  • High-end IBM Server with Duo Core Processor with H T Technology, 2gigabit LAN.
  • Desktops with Pentium 4 configuration.